
Understanding the T.E.L.L.S. Method™: A Roadmap for Responding to Challenging Behaviors with Empathy and Insight
The T.E.L.L.S.™ Method is a simple, trauma-informed framework that helps caregivers understand and respond to challenging behaviors in five clear stages: Trigger, Early Signs, Level of Escalation, Loss of Control, and Settle/Shutdown. Learn how to shift from reacting to connecting because every behavior tells a story.

“Am I Really a Caregiver?” Redefining What It Means to Be the One Who Shows Up
“You may not see yourself as a caregiver—but if you’re the first person your aging loved one calls, if you’re constantly rearranging your day to check in, drive to appointments, or handle the latest crisis—you are one. Caregiving doesn’t always look like medical scrubs and full-time hours. Sometimes, it looks like quietly carrying the weight of someone else’s well-being while juggling your own life.”