Frequently Asked Questions

About Patient Advocacy

What does a patient advocate do?
A patient advocate helps individuals and families navigate the healthcare system. That can mean attending medical appointments, explaining care options, coordinating with doctors, organizing records, managing transitions between care settings, and more — always with your best interests in mind.

Who typically hires a patient advocate?
Often adult children caring for aging parents, individuals with complex diagnoses, families in crisis, or those overwhelmed by healthcare decisions. Some are planning ahead — others are facing urgent needs.

Do you make medical decisions for families?
No. I don’t provide medical advice, diagnoses, or treatment — but I do help you understand your options so you can make informed decisions with confidence.

What’s the difference between what you do and a case manager or social worker?

While case managers or social workers often work inside healthcare systems, I work for you. As a private advocate, my role is to provide dedicated, personalized support that prioritizes your goals — without being tied to a hospital, insurance company, or care facility.

Support for Aging Loved Ones

Do you help people with dementia?
Yes — I specialize in dementia care support and education. Whether you’re just beginning to notice symptoms or navigating advanced stages, I offer guidance, care planning, and resources tailored to your family’s needs.

Can you help us choose between home care, assisted living, or a nursing home?
Absolutely. I’ll help you compare care options, understand levels of support, and explore what’s best for your loved one — whether that’s staying at home or moving to a care community.
KSH Aging Solutions provides independent, advocacy-based guidance without ties to specific facilities. My role is to help you make an informed, confident decision based on your family’s needs and values. Please note that while I provide expert guidance, I do not offer formal placement services or accept commissions from care providers.

Do you help with Medicaid?

Yes — I support families through the Medicaid application process, including spend-down strategy, gathering required documents, and care planning. I do not submit applications on your behalf but provide guidance to ensure the process goes as smoothly as possible.

Services & Pricing

What does it cost to work with you?
Services are available as flat-rate or hourly packages depending on your needs. I’ll walk you through pricing during a free 30-minute consultation so you know exactly what to expect.

Do you take insurance or Medicare?
No. My services are private pay, though some families choose to use HSA or FSA funds. I also offer pro bono support through Lee’s Legacy when funds are available.

Are you available outside of Central Ohio?

Yes — many of my services are available virtually, including care consultations, advocacy support, and dementia training. I’m happy to work with families and professionals across the country.

Dementia Training & Seminars

Who can attend your dementia care trainings?
Anyone! I offer Certified Alzheimer’s Disease and Dementia Care seminars for professionals pursuing their CDP credential, as well as workshops for families, businesses, and community groups.

Do you offer private trainings?
Yes — I offer in-person and virtual dementia education tailored to families, professionals, and organizations. Whether you're looking to train your team or gain confidence at home, I’ll meet you where you are.

Getting Started

What’s the first step to working with you?
Just fill out the contact form to schedule your free 30-minute consultation. From there, we’ll talk about your goals, needs, and the best next steps for your situation.

Can you help if we’re already in a crisis?
Yes — I frequently support families in urgent situations like hospital discharges, a sudden diagnosis, or care transitions. Reach out right away and I’ll do my best to support you quickly.