Support for the moments when you don’t know what to do next.
Practical guidance, dementia education, care navigation, and advocacy support for families, caregivers, and organizations.
“I was completely overwhelmed until I found Katie. She helped our family make sense of a complicated healthcare situation and gave us peace of mind we didn’t think was possible.”
— Daughter of a client living with dementiaChoose the support that fits where you are right now.
Most families don’t need more information. They need help making sense of what’s happening — and a clear next step.
When something has changed
New diagnosis, hospital discharge, family conflict, care concerns, or an urgent decision that cannot wait.
Explore AdvocacyWhen care decisions are ahead
Senior living, home care, hospice, Medicaid questions, and planning conversations before crisis hits.
Explore NavigationWhen caregivers need tools
Dementia education, staff training, speaking engagements, and T.E.L.L.S.™ Method certification.
Explore TrainingWhen you don’t know what to do next
Aging & Care Advocacy
You bring the questions. We help find the answers.
Whether your family is facing a new dementia diagnosis, a sudden health change in an aging adult, or uncertainty about care options, KSH offers personalized guidance to help you understand what questions to ask and what steps may come next.
- Navigating a new dementia diagnosis or sudden health change in an aging adult
- Attending care planning meetings or facility tours
- Clarifying next steps when families feel overwhelmed or unsure
- Creating written care plans, resource lists, and follow-up options
Best for: families in active decision-making mode, crisis, or transition.
When it’s time to make care decisions
Senior Living, Home Care & Hospice Navigation
Understand your options. Avoid costly mistakes. Feel more confident about the path ahead.
We help families evaluate the right level of care, ask better questions, and protect their loved one’s financial future.
- Reviewing assisted living, memory care, nursing home, or home care options
- Explaining what Medicare and Medicaid typically do — and do not — cover
- Helping families prepare for Medicaid pre-planning or crisis application conversations
- Connecting families with trusted elder law and financial professionals
- Supporting conversations around hospice, quality of life, and care goals
KSH does not accept referral fees from facilities. Our loyalty is to the family.
When caregivers need confidence
Dementia Education, Speaking & T.E.L.L.S.™ Training
Training that connects the science with real-life care.
From community groups to professional teams, KSH offers dynamic education designed to build confidence, improve communication, and help caregivers better understand behavior.
- Alzheimer’s Disease & Dementia Care Seminar required for CDP application
- Certified Dementia Practitioner education pathways
- Dementia Friends sessions
- Customized workplace education for healthcare and senior care teams
- Dementia Friendly Business workshops
- Speaking engagements and conference presentations
- T.E.L.L.S.™ Method workshops and certification options
Offered virtually or in person. Group rates and custom session packages are available.
A different way to understand behavior.
The T.E.L.L.S.™ Method helps caregivers interpret behavior as communication, recognize patterns earlier, and respond with purpose instead of frustration.
For organizations, this creates a shared language for understanding escalation, reducing burnout, and improving care team confidence.