Understanding the T.E.L.L.S. Method™: A Roadmap for Responding to Challenging Behaviors with Empathy and Insight

The T.E.L.L.S.™ Method is a simple, trauma-informed framework that helps caregivers understand and respond to challenging behaviors in five clear stages: Trigger, Early Signs, Level of Escalation, Loss of Control, and Settle/Shutdown. Learn how to shift from reacting to connecting because every behavior tells a story.